If you have an alarm on please check the following before contacting us:
- Is there a kink in the irrigation line or blocked sprinklers? Check for kinks and unscrew a sprinkler. If the outlet line starts flowing the alarm will automatically reset when it is ready, usually within 20 minutes.
- Can you hear a harmonious humming inside the pump house (the box on top of your Treatment Plant)? If there is no sound or if it is rattling it may have failed and require a site visit.
- Have you just had a lot of water usage in your home? Your Treatment Plant may need an hour or so to re - balance itself. In this instance the alarm will reset itself when it is ready, usually within an hour. If the alarm stays on longer than an hour you may require a site visit.
Do you have unpleasant odours coming from the system?
Unpleasant odours are often caused by Ph imbalance inside your Treatment Plant. The simple remedy is to flush 1 450gm box of bi carb soda down any toilet. For faster action pre -dissolve it in a bucket of hot water first. The odour will disappear in 24 hours. If it persists you may require a site visit.
For direct contact with your serviceman phone John on 0411 440777 or Shane on 0413 009041.
